- What can I expect after completing payment for my desired package?
- Once you complete your payment, you will receive an email containing a special meeting booking link. Once you select a time and date convenient for you, one of our project managers will promptly reach out to discuss your design preferences. Following the consultation call, our talented designers will get to work, and you will receive an ETA for your customized designs.
- What is your refund policy?
- You can request a refund anytime before scheduling the discussion meeting with us. The payment becomes non-refundable once the meeting is complete, and our team commences work on the project. Should you wish to proceed with a refund, kindly reach out to us at admin@bitechx.com, ensuring to include your order number. We are here to assist you throughout the process.
- Do you offer ongoing support or updates for my logo and branding in the future?
- Our commitment to your success extends beyond the initial design phase. Whether you need minor adjustments or want to explore further branding opportunities, you can count on us as your brand grows and evolves. Check out our hourly contract.
- Can you integrate the logo and branding into my website and social media profiles?
- Absolutely! We specialize in the seamless integration of your logo and branding into your website and social media profiles. You can subscribe to our hourly contract and we will help you create other assets using your new logo and branding kit.